MAVI MARKETPLACE LTD – TERMS & CONDITIONS
1. Introduction
Mavi Marketplace Ltd (“Mavi”, “we”, “us”) operates an e-commerce platform offering marine
fishing, and watersports products. By using our website, you agree to these Terms.
2. Products and Sales
All products available on this platform are sold by Mavi Marketplace Ltd.
We source products from a network of partner suppliers and retailers.
3. User Accounts
You agree to provide accurate information and maintain the confidentiality of your account credentials.
We reserve the right to suspend accounts if misuse is detected.
4. Orders & Payments
All orders are placed with Mavi Marketplace Ltd. Payments are securely processed via our payment provider.
We reserve the right to accept or cancel any order due to product availability or other reasons.
5. Delivery
We deliver across Mauritius. Delivery timelines are estimates and may vary depending on product availability and location.
Estimated delivery times are provided at checkout and may vary.
Customers may choose:
- Home delivery
- Pickup from designated partner locations
6. Returns & Refunds
All sales are final, except in cases where items are defective or damaged
Customers must notify us within 48 hours of receiving the product.
Returned items may be directed to one of our partner locations or suppliers, as instructed by Mavi Marketplace.
Once the item is received and inspected, we will
- Offer a replacement, or
- Issue a refund via the original payment method
7. Product Availability
Products are subject to availability. In case of stock issues, we reserve the right to cancel orders and issue refunds.
8. Limitation of Liability
Mavi Marketplace Ltd shall not be liable for indirect or consequential damages arising from the use of products purchased on the platform.
9. Intellectual Property
All website content, branding, and materials are owned by Mavi Marketplace Ltd.
10. Governing Law
These Terms are governed by the laws of Mauritius.
11. Changes to Terms
We reserve the right to update these Terms at any time.
